4D Support

4D Support – Zendesk

Your first point of call for questions or issues regarding your 4D immersive space. If you experience an issue with your space or require support with a function of the software or hardware, your first point of call should be the 4D immersive Zendesk.

Here you can consult troubleshooting information, access user manuals and submit a request to our servicing team.

  • Submit a request: Click here to report an issue to the 4D team
  • My activities: User profile where you can track the status of your requests, follow articles and get a history of your comments once you have signed in.
  • Troubleshooting: Searchable database of help articles for troubleshooting and common problems.
  • Information & FAQs: Includes user guides for all hardware components

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